IT Support – Mac OS

Full time @PT. Jasa Teknologi Informasi IBM in Information Technology Email Job

Job Detail

  • Career Level Staff / Officer
  • Experience 1 Year
  • Gender MaleFemale
  • Industry Information Technology
  • Qualifications D3S1

Job Description

  • Troubleshooting and installation of PC/Laptop hardware
  • Troubleshooting and installation of Microsoft Windows Operating System (Windows 7, Windows 10)
  • Troubleshooting and installation of Microsoft Office applications (MS Office 2010 – 2019)
  • Troubleshooting and installation of Mac OS
  • Maintain documentation of Knowledge Base for support and resolution
  • Candidate must possess at least a Diploma, Bachelor’s Degree in Computer Science or equivalent
  • Have internship or 1 year professionsl experience in IT Support, IT Infrastructure
  • Familiar with Mac OS and Mac/Apple devices (MacBook, iMac)
  • Discipline, not only a timely manner but can follow SOPs
  • Good communication skill
  • Have knowledge with Customer Service skill
  • Fluent in English is a plus

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